Privacy Policy

Last updated: November 13, 2025

Introduction

Welcome to PestZen. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pestzen.com and use our pest control services.

By using PestZen's services, you consent to the data practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

Name, address, phone number, and email address
Service address and property details
Pest type and infestation details
Payment information (processed through secure third-party services)
Service history and preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information:

IP address and browser type
Operating system and device information
Pages visited and time spent on our site
Referring website information
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including to:

Provide pest control services and customer support
Process payments and manage billing
Schedule appointments and send reminders
Communicate with you about our services
Improve our website and service offerings
Comply with legal obligations
Send promotional communications (with your consent)

Information Sharing

We may share your information with:

Service Providers: Third-party companies that assist us in operating our business, such as payment processors and scheduling software
Legal Authorities: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking

We use cookies and similar tracking technologies to:

Remember your preferences
Understand how you use our website
Improve our website functionality
Analyze website traffic and usage patterns

You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal information
Object to processing of your information
Request data portability
Withdraw consent where processing is based on consent

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.